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Google Rating

4.6

Based on 215 reviews

Air Specialties Air Conditioning & Heating Inc

4.6

review us on See all reviews

Ying Wang

1749820838

Good maintenance service. Jim and Zack are very knowledgeable and professional. They patiently answered all my questions. Thank you.

Elizabeth Shea

1749818827

Prompt and courteous

Cynthia Manning

1748359999

Mike does a great job, respectful and very polite. Never leaves a mess!

Dawn Piazza

1747422158

I would not recommend this company.. for one they were never responsive on the phone and would never call back with emergencies, secondly were out 4 times and still could not fix the problem. Charged us for each visit, replaced parts that were not faulty such as a 300 dollar thermostat that was working fine. The last straw was when they were suppose to order a part that was under warranty and reported they would call when the part was available. Hence one month later and several phone calls to office and they stated each time that they have to talk with the technician and get back to us and also act like they have no idea what we are talking about.. moved onto a better company and the problem was fixed with the new part within aweek. Horrible company and service.. honestly would not even give a 1 star..

Patricia Manchisi

1746125153

Schedule an appointment with Jeremy in the office for Monday April 12, 2025. I had requested a morning appointment with the tech Mike. I was told Mike was not available till the afternoon so I schedule for 3:00 pm. I receive a call at 1:15 the day of the app by Jeremy if could I be home earlier. My response was 2:00, Jeremy let me call you back, my response ok the 1:45. Answer the door and it’s not Mike. Nothing against the tech I called the office again squeaking to Jeremy, he said Mike wasn’t available in the afternoon today. Not only did they, Jeremy change my scheduled appointment, also changed the tech without any notice, yet! Jeremy knew this morning that Mike would not be available. I then asked for a discount for the inconvenience, according to Jeremy the manager Bob said “no discount” because a different tech arrived instead of Mike! That’s nonsense, Jeremy caused the entire app to change yet claiming it is what it is. I asked to speak to the owner, what a surprise the owner, the manager both are not available to speak to me. I know one or both are sitting in the office, it’s a tactic used when someone does not want to get on the phone. After 25 years of using this company “ a huge disappointment on how my app today was handled. The front line in any business is the office staff, Jeremy is not a person to be answering and scheduling appointments. Poor unprofessional business practice with him. Need to do better with a loyal, long time customer!!!

Peter Skalkos

1745601295

Gina Santamauro

1744380611

Always a pleasant experience. Very professional staff.

Lilian Revel

1743520996

Very helpful and genuine people. I trust them with all issues of my heating and cooling systems. Very reliable.

Bernardo Reyes

1743382739

Bad service

Maura Thompson

1741815208

Mike was very friendly and was willing to answer my questions.Very Helpful.

Pete Abbagnaro

1736989982

Unfortunately our gas furnace decided to die just after the new year. We decided to contract Air Specialties HVAC to replace the furnace and upgrade our antiquated analog thermostat. This was absolutely the right decision; they promptly responded the very next day and quickly had the new furnace up and running. The technicians were professional, courteous and thorough. I give my highest recommendation for all your HVAC needs. Five Stars ⭐️⭐️⭐️⭐️⭐️

susana miranda

1736418090

Jesse Bryant

1736364263

I live in Dixwell. No bots involved. These folks are prompt and real. They got to my house the next day and were super efficient.

J. Nelson Jennings

1736251739

[January 2024 follow up: Called Air Specialities for an annual checkup. Service was friendly and competent, as usual. Learned further details about our boiler and maintaining it properly. Reasonable fees for the checkup and minor replacement part needed. Always a pleasure working with AS!] Gave a great price when we needed a new boiler back in 2020. Installed promptly and professionally, and they came back to ensure all was working well. They have responded both times we have needed some assistance, and they diligently set about finding a solution each time. Always friendly, prompt, personable, and professional.

JUAN JACINTO

1734979309

Sheryl Broadnax

1734193067

We are new to Air Specialties and Mike performed the annual service for 2 gas boilers. He was on time, professional and answered all of our questions. We highly recommend Air Specialties Air Conditioning & Heating Inc. for your HVAC needs. Thank you!

Mark Cavallaro

1734101489

Air Specialties just performed my annual AC service. I’ve used them for a number of years now. Mike is the reason why I sign up each year as he always provides a thorough professional experience each time! I also want to commend the office people. They are pleasant to speak with. Not many places have great service these days. Thank you for being so pleasant.

Maurice A

1733772407

I have been a customer for 3 years now. Mike has been great. Takes care of my unit as if it is his own He is respectful, hard working. Just got my contract renewed for the next 12 months. For now Air Specialties Air Conditioning and Heating is my toll free 1800 number. They would not disappoint you.

michael laine

1732804335

Mike - the field technican AIR Spec, demonstrated excellent customer service and boiler diagnostic skills.He got our out of service gas boiler up and running in a short period of time.

Charles Murphy

1732297743

Like the other recent comments, I agree with their praise of Mike's service. We've had Air Specialties for several years now and are obviously satisfied.

Rick Kearns

1732283099

been a customer for several years ago, great company to work with, always ready to help.

Creola Smith

1731942068

Mike was the last technician to service our system. He was courteous and professional, took time to explain what he did. The technician are the reason I keep them.

LJ Wilks

1731432922

Mike was fabulous as always. Easy going, knows his stuff and would recommend Mike and Air Specialities to anyone. Thanks so much for taking care of our system for over 12 years!

georgiana dini

1731347170

Mike was great he was efficient cleaned up and explained everything to me. I would definitely recommend him for my next service call.

Renie Byxbee

1730476999

They came right on time. Pete was very nice and very professional. Thank you!! See ya in the spring for the A/C.

David and Elizabeth (Kaplan Family)

1730250509

Professional, communicative, and great work. Thanks so much for the new boiler!

Lisa Farrell

1729726081

Mike performed a very overdue annual inspection/cleaning of my A/C system today. Very thorough and professional job. And he is such a nice guy.

FirstFront

1729264821

Mike is a great tech. Always arrives on time and reviews in detail all the maintenance items he has completed. Thanks Mike.

Charisse Adams

1729257021

Mike did a great job, very professional I would use the company again....

William Hyman

1729213811

Excellent service! Professional and friendly and extremely knowledgeable! The Best!

Marc Ticzon

1729014633

Great company, been using them for years and they're always professional, prompt, courteous and diligent. Maintenance plan has saved me a number of times.

Jose Vazquez

1728405097

I have just had my annual furnace tuneup once again with Air Specialties. Mike was here on time and as always did a very thorough job inspecting and sharing everything he was doing. I have been with Air Specialties over 5 years now and couldn't be happier with this company.

Life And Times Of Jason

1728305975

This is the best service hands down!!!!

Gary Jones Jr

1727374250

We have our Navion system serviced each year since it was installed in November 2021. It is a joy to have Air Specialties service tech Mike come out each year and do a thorough inspection. He is very nice, honest and joy to talk with when he is here. The installation of our Navion system was through Air Specialties as well and did a great job. Highly recommend them for yoir next install.

Regina Petrakis

1726940941

We have been using Air Specialties for more than 25 years. We have always received prompt and professional service. Highly recommend.

Don Clark

1726931180

Good service would recommend. Mike is very knowledgeable.

Janet Russo

1726243605

I have been doing business with this company for over 20 years. They are always prompt and thorough. They are also concerned with ensuring I am happy and comfortable with the service. All of the technicians are wonderful and caring.

Marie squeglia

1726087348

Very nice people and professional. Mike is very thorough and explains everything.

Don Riccitelli

1725910313

We have used this company for many years and very satisfied. Today, we had a regular fall hearing system check and Mike did a great job finding the problem and correcting it quickly and efficiently; a real professional.

J Kane

1725677453

They are very professional and do a great job.

Mike Urban

1725472060

Excellent service by Mike on our three furnaces. We feel like we're in good hands with Air Specialties.

Tom Kawecki

1723841809

Super-efficient and knowledgeable team. Bob did a huge favor for my family and scheduled a major job quickly to keep everyone cool.Clean work, fair price, friendly team. Couldn't ask for more.Thank you.

Sallie Alexander

1723579704

I have been using Air Specialties for some years now at two addresses. The technicians are top notch! The service they give is excellent. They send the same tech each time whenever possible. These guys like working for this company which says a lot for them. I would and have recommended them to friends and neighbors. As they were recommended to me.

Terry Blackhawk

1723139711

Mike was prompt, helpful, and personable and gave very good suggestions. Thanks for your service!

Barbara Prior

1722884623

Our service guy, Mike was professional and courteous. Very knowledgeable about our central air. I recommend Air Specialists AC & heating. They are a great company.

David Duffner

1722023770

I have been a homeowner in the Milford, CT, area since 1974, and, through the years, have had difficulty finding a reliable and trustworthy furnace and central air service. I am in my fourth year with this company and couldn't be more pleased. I have the full service contract and am very happy with their promptness, professionalism and courtesy. ...Two years have passed since the comments above, and, in 2024, Air Specialties continues to promptly provide extraordinary service whether the job is great or small!!

Joseph Daley

1722016016

We've been clients for over twenty years for good reason: timely, professional, friendly service. Our air conditioning failed during recent heat wave. Air Specialties responded quickly and provided expert advice and options.

John Dedad

1720462868

Sheila Sullivan

1720011790

Victor Bers

1719855485

I have used Air Specialties for several decades to install and maintain two furnaces with humidifiers attached, two air conditioners, and a heat pump. Not once have I had any reason to complain about the company's service. And I am *not* one who hesitated to squawk to my pre-retirement employer (Yale), when I see something broken or unsafe in my classroom or office.

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Recent Blog Post

5 Ways to Improve AC Efficiency Without Replacing Your System

Maintaining Clear Airflow Around Indoor and Outdoor Units

Can I Do AC Maintenance Myself?

Differences Between a Boiler and a Water Heater

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